Terms of service

Terms of Service – The Gentlemen

Welcome to The Gentlemen. By accessing or purchasing from our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.

1. General Information

The Gentlemen operates as an online store offering premium apparel and lifestyle products shipped from international suppliers. By purchasing from us, you acknowledge and agree to these Terms of Service.

We reserve the right to update or modify these Terms at any time. Continued use of the website after changes constitutes your acceptance of the revised terms.

2. Eligibility

To use our website and services, you must:

• Be at least 18 years old or have parental/guardian consent.

• Provide accurate and up-to-date personal and payment information.

• Not use our products for illegal or unauthorized purposes.

3. Orders & Payments

Order Processing:

• Orders are processed within 48 hours after payment confirmation.

• We reserve the right to cancel or refuse any order in case of suspicious or fraudulent activity.

Pricing & Taxes:

• Prices are listed in the local currency and may be updated without notice.

• Any applicable import duties, customs fees or taxes are the customer’s responsibility.

Accepted Payment Methods:

• Credit/debit cards

• PayPal

• Other secure gateways supported by our checkout

4. Shipping & Delivery

Standard Timelines:

• Processing time: 48 hours

• Shipping time: 3–5 business days

• Delivery estimate: 7–25 business days depending on the destination

International Orders:

• Shipments are dispatched from global fulfillment partners, including China.

• Any import duties or customs fees are borne by the customer.

Full details are available in our [Shipping Policy].

5. Returns & Refunds

Return Eligibility:

• Return request must be submitted within 14 days of delivery.

• Item must be unused, in original condition and packaging, with proof of purchase.

• Return shipping costs are the customer’s responsibility unless the product is faulty.

Refund Options:

• Full refund upon return and inspection.

• 50% refund without return.

• Full refund as store credit (no return required).

Please refer to our [Refund & Return Policy] for more information.

6. Product Accuracy & Availability

• We strive to ensure all product information and visuals are accurate. Slight variations in size, shade, or design may occur.

• We reserve the right to discontinue or limit product availability at any time.

7. Limitation of Liability

The Gentlemen is not liable for:

• Delays due to customs, couriers, or force majeure events.

• Loss or delivery issues arising from incorrect shipping addresses provided by the customer.

• Unauthorized access or use of your account details.

To the fullest extent permitted by law, we are not responsible for indirect or consequential damages.

8. Intellectual Property

All content on this site—including logos, visuals, product designs, and written materials—are owned by The Gentlemen or licensed partners. Any unauthorized use or reproduction is strictly prohibited.

9. Governing Law

These Terms are governed under the laws of the United Kingdom. All disputes will be resolved within the applicable legal jurisdiction.

10. Contact Information

For inquiries or concerns, feel free to contact us:

📧 Email: info@storethegentlemen.com